3CX Phone System will log certain events in the Windows Event Log and in the 3CX Server Event Log within the 3CX Phone System Management Console. Together with the 3CX Server Activity Log, this information …

This step by step guide describes how to set up a speed dial, system based, using the “Outbound Rules” of 3CX Phone System. Open the 3CX Management Console and navigate to Outbound Rules.

Questo documento spiega come utilizzare il codice di fatturazione per effettuare chiamate, e come eventualmente generare i log per individuare le chiamate da fatturare

3CX is pleased to announce service pack 4 for version 9. This update allows you to perform all IP phone management functions from within the 3CX Management Console.  This service pack is ready for download …

Note 1 : This guide has been tested with version 3.0.4. Be aware that different version may have different interface formats and functionality Note 2 : Not all providers allow calls over 3G

Location of Prompt Sets All prompt sets are located within this folder: Windows XP / 2003: C:Documents and SettingsAll UsersApplication Data3CXIvrPromptsSets Windows Vista / 2008 / 7 / 2008: C:ProgramData3CXDataIvrPromptsSets Each prompt set has a separate subdirectory. So for example, the default English prompt set is located within the “…Sets 8210986B-9412-497f-AD77-3A554F4A9BDB ” directory; The German prompt set is located within the “…Sets 03E2DC8C-3382-43e2-A9D5-115F92C847BE” directory. The name of the prompt set directory it actually the ID of the prompt set

3CX Phone System can output call data records per call. These call data records can be configured to a format of your choice and thus its relatively easy to integrate with external billing software. Adjusting Billing costs 3CX Phone System calculates call costs based on destination number and call duration

Introduction This chapter gives you an overview of how a call is established within 3CX and how you can trace through these steps by reading the server activity log. The Server activity log can be accessed by clicking on the Server Activity Log node in the 3CX Management Console

This article helps you recover from Backup and Restore Errors including some tips to make this operation quick and seamless. When a new major version is released, it is recommended to install the latest version.  Here is a procedure to do this.

This article explains the main fields included in a SIP INVITE, which is sent to set-up a VoIP call. A SIP INVITE message contains typically between 4 and 6 header entries with contact information inside them