Articles tagged with: troubleshooting
The 3CX Voice Application Designer (VAD) is a powerful tool for creating voice applications quickly and easily, without needing to have great programming or telephony skills. These applications are deployed to the server where 3CX Phone …
Introduction This chapter gives you an overview of how a call is established within 3CX and how you can trace through these steps by reading the server activity log. The Server activity log can be accessed by clicking on the Server Activity Log node in the 3CX Management Console
Introduction This article describes how an extension or a gateway line registers itself with the PBX Server to make itself available for making and receiving calls, and how the PBX Server will register itself with a VoIP Provider to make itself available for making and receiving calls. We trace through these steps by reading the server status log.
To uninstall any MSI installation that fails to uninstall itself for whatever reason, use the MSI Cleanup Utility: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe This version of Windows Installer CleanUp Utility works correctly in all 32-bit and 64-bit versions of Microsoft Windows. MSI cleanup utility The following will show how to clean up Ultidev Cassini when the standalone Cassini uninstaller fails. Download the file to the root for example c:/ and execute the msi installation from there.
If the Media Server needs to allocate a port for media transmission, and cannot bind, it will generate a log message such as: MediaServerReporting:InitEndPoint [MS003003] C:179.1: RTCP socket 10.0.0.173:7023 binding failed with error code 10048 This is …
This document describes how to fix and solve Internet Explorer Script Errors that come up in the 3CX Management Console every time one of the following actions is performed: Uploading an audio file to a Digital …
This document describes how to resolve an issue when you try and access the 3CX Management Console or the 3CX MyPhone Portal and instead of getting the standard login screen, you see a blank white …
When using 3CX with Cassini, you may encounter situations where the Web Interface or the Web Service stops running and you have to restart the 3CX services to get it running again, or where the …
This document describes how a SIP call is established in 3CX Phone System, and what events will be written to the ‘Server Status’ page in the 3CX Management console.
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