agosto 24, 2011 – 6:48 am | No Comment

Innovative Technology and Channel-ready Solutions Land 3CX on Annual List Duluth, GA, August 24, 2011 – 3CX, international telecommunications developer of Windows-based PBX software, today announced it has been selected by Everything Channel as a 2011 …

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Articles tagged with: troubleshooting

How to diagnose problems in applications built with 3CX Voice Application Designer
settembre 3, 2010 – 12:02 pm | No Comment

The 3CX Voice Application Designer (VAD) is a powerful tool for creating voice applications quickly and easily, without needing to have great programming or telephony skills. These applications are deployed to the server where 3CX Phone …

Analyzing a successful call setup between extensions within 3CX
marzo 11, 2010 – 2:12 pm | No Comment
Analyzing a successful call setup between extensions within 3CX

Introduction This chapter gives you an overview of how a call is established within 3CX and how you can trace through these steps by reading the server activity log. The Server activity log can be accessed by clicking on the Server Activity Log node in the 3CX Management Console

Analyzing registration
febbraio 10, 2010 – 11:45 am | No Comment
Analyzing registration

Introduction This article describes how an extension or a gateway line registers itself with the PBX Server to make itself available for making and receiving calls, and how the PBX Server will register itself with a VoIP Provider to make itself available for making and receiving calls. We trace through these steps by reading the server status log.

Using the MSI Cleanup Utility
febbraio 9, 2010 – 9:39 am | No Comment
Using the MSI Cleanup Utility

To uninstall any MSI installation that fails to uninstall itself for whatever reason, use the MSI Cleanup Utility: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe This version of Windows Installer CleanUp Utility works correctly in all 32-bit and 64-bit versions of Microsoft Windows. MSI cleanup utility The following will show how to clean up Ultidev Cassini when the standalone Cassini uninstaller fails. Download the file to the root for example c:/ and execute the msi installation from there.

What to do when Media Server reports “Binding Failed”
gennaio 12, 2010 – 11:24 am | No Comment

If the Media Server needs to allocate a port for media transmission, and cannot bind, it will generate a log message such as: MediaServerReporting:InitEndPoint [MS003003] C:179.1: RTCP socket 10.0.0.173:7023 binding failed with error code 10048 This is …

Fixing Internet Explorer Script Errors
gennaio 9, 2010 – 10:44 am | No Comment

This document describes how to fix and solve Internet Explorer Script Errors that come up in the 3CX Management Console every time one of the following actions is performed: Uploading an audio file to a Digital …

Management and Myphone Web Interfaces show blank
gennaio 2, 2010 – 11:28 am | No Comment

This document describes how to resolve an issue when you try and access the 3CX Management Console or the 3CX MyPhone Portal and instead of getting the standard login screen, you see a blank white …

Troubleshooting Cassini Web server Issues
novembre 9, 2009 – 9:18 am | No Comment

When using 3CX with Cassini, you may encounter situations where the Web Interface or the Web Service stops running and you have to restart the 3CX services to get it running again, or where the …

Analyzing a SIP Call
agosto 4, 2009 – 1:38 pm | No Comment

This document describes how a SIP call is established in 3CX Phone System, and what events will be written to the ‘Server Status’ page in the 3CX Management console.

Error 2738 VBscript error during installation
marzo 9, 2009 – 3:22 pm | No Comment

Error 2738. Could not access VBScript run time for custom action.