Errore esecuzione backup dopo aggiornamento Debian 10 e 3CX v18

[Daniele.Ricci-2345]

Buongiorno a tutti,

dopo aver installato l'aggiornamento di release e S.O. seguendo la procedura da interfaccia web di 3CX, si riscontra il seguente errore di esecuzione backup:


Your 3CX backup failed due to the following reason(s):
System.Exception: System.AggregateException: One or more errors occurred. (Exception while connecting)
---> Npgsql.NpgsqlException (0x80004005): Exception while connecting
---> System.Net.Sockets.SocketException (110): Connection timed out
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|283_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
at Npgsql.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken)
at _3cxNetInterfaces.Implementation.Npgsql.NpgsqlDbOperation.CreateConnectionAsync(CancellationToken cancellationToken)
at _3cxNetInterfaces.Implementation.Npgsql.NpgsqlDbOperation.BeginTransactionAsync(IsolationLevel level)
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at _3cxNetBackupAndRestore.BackupTasks.BaseDBTask.RunAll(BaseTask ignore)
at _3cxNetBackupAndRestore.BackupTasks.BaseDBTask.<.ctor>b__0_0(BaseTask x)
at _3cxNetManagement.BaseTask.Run()
System.AggregateException: One or more errors occurred. (Exception while connecting)
---> Npgsql.NpgsqlException (0x80004005): Exception while connecting
---> System.Net.Sockets.SocketException (110): Connection timed out
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|283_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
at Npgsql.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken)
at _3cxNetInterfaces.Implementation.Npgsql.NpgsqlDbOperation.CreateConnectionAsync(CancellationToken cancellationToken)
at _3cxNetInterfaces.Implementation.Npgsql.NpgsqlDbOperation.BeginTransactionAsync(IsolationLevel level)
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at _3cxNetBackupAndRestore.BackupTasks.BaseDBTask.RunAll(BaseTask ignore)
at _3cxNetBackupAndRestore.BackupTasks.BaseDBTask.<.ctor>b__0_0(BaseTask x)
at _3cxNetManagement.BaseTask.Run()
System.AggregateException: One or more errors occurred. (Exception while connecting)
---> Npgsql.NpgsqlException (0x80004005): Exception while connecting
---> System.Net.Sockets.SocketException (110): Connection timed out
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|283_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
at Npgsql.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken)
at _3cxNetInterfaces.Implementation.Npgsql.NpgsqlDbOperation.CreateConnectionAsync(CancellationToken cancellationToken)
at _3cxNetInterfaces.Implementation.Npgsql.NpgsqlDbOperation.BeginTransactionAsync(IsolationLevel level)
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at _3cxNetBackupAndRestore.BackupTasks.BaseDBTask.RunAll(BaseTask ignore)
at _3cxNetBackupAndRestore.BackupTasks.BaseDBTask.<.ctor>b__0_0(BaseTask x)
at _3cxNetManagement.BaseTask.Run()
at _3cxBackupRestoreImpl.BackupRestoreUtils.Backup(IFilesystem filesystem, String instanceId, String cfgPath, String dbConnectionString, BackupConfig options, String fullpathFilename, Boolean sendEmail)
at BackupRestoreSchedule.BackupJob.Execute(IJobExecutionContext context)

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Qualcuno riesce a capire qual'è il problema?
Ho notato che il report Chiamate dopo l'aggiornamento non è più visibile...non so se questo possa essere d aiuto

 

[Giuseppe.IA]

Ciao, ci dev'essere un problema con il database. Hai già provato a riavviare il centralino e/o i servizi?
Penso che un'installazione pulita della v18 con ripristino del backup sia la soluzione più immediata

 

[Daniele.Ricci-2345]

Ho risolto, aggiungendo la regola di Loopback ACCEPT su iptables

Grazie per il supporto