polycom Sound Point IP335

[anonymous]

Salve a tutti
in azienda abbiamo un centralino 3cx , con i telefoni Sound Point IP335 , ogni volta che riavviamo i telefoni compaiono dei messaggi sul telefono , el aspia rossa lampeggia ma non ci sono ne messaggi e ne è attiva la casella vocale .
sono i polycom che funzionano cosi o c'è qualcosa che non va??
grazie

 

[anonymous]

Translated via Google Translator
Hello
we have a company in 3CX Phone System with Sound Point IP335 phones, every time you reboot the phone messages appear on the phone, flashing red el reels but there are no messages and it is on the mailbox.
Polycom are working well or is there something wrong?
thanks

What Firmware Version do you have on the IP335.

 

[anonymous]

spip_ssip_BootROM_4_3_0_release_sig

 

[anonymous]

SIP Version 3.3.1?

 

[anonymous]

where can i find it??

 

[anonymous]

When you boot the phone... It should say Rev: ?.?.?.?

Or from the phone..
It's Menu. > 2 > 1 > 2 > 1
Should show the version.

What release of 3CX are you running v9. w/SP5?
If so you will want to upgrade to SIP FW 3.3.1
http://support.polycom.com/PolycomService/support/us/support/voice/soundpoint_ip/soundpoint_ip335.html
Polycom ® UC Software 3.3.1RevF for SoundPoint IP, SoundStation IP and Polycom VVX [Combined]

 

[anonymous]

i loaded new firmware that you've suggested , whit TFTP server
it's correct??
what's new features?

 

[anonymous]

Are you still getting MWI Light..
When no messages exist?

 

[anonymous]

NOW NO MORE
THANK YOU