Firewall 3CX PhoneSystem Media Server failed

boggio_95 · 20 Giugno 2023

Hi everyone, i recently changed my 3cx server machine and restored 3cx from backup.
No changes made to network infrastructure.
Router: FritzBox 7590 with server ip exposed host enabled
Firewall: Windows Firewall with all inbound roules for 3cx setted.

I have one way audio on outbound and inbound sip providers calls. Everything is ok for internal calls.

This is the 3cx firewall test result:

resolving 'stun-eu.3cx.com'... done

resolving 'stun2.3cx.com'... done

resolving 'stun3.3cx.com'... done

resolving 'sip-alg-detector.3cx.com'... done

testing 3CX PhoneSystem 01 SIP Server... done

stopping service... done

detecting SIP ALG... not detected

testing port 5060... done

starting service... done

testing 3CX PhoneSystem Media Server... failed (How to resolve?)

stopping service... done

testing port 5090... done

testing ports [9000..9398]... failed (How to resolve?)

testing port 9000... not reachable (How to resolve?)

testing port 9002... not reachable (How to resolve?)

testing port 9004... not reachable (How to resolve?)

testing port 9006... not reachable (How to resolve?)

testing port 9008... not reachable (How to resolve?)

testing port 9010... not reachable (How to resolve?)

testing port 9012... not reachable (How to resolve?)

testing port 9014... not reachable (How to resolve?)

testing port 9016... not reachable (How to resolve?)

testing port 9018... not reachable (How to resolve?)

testing port 9020... not reachable (How to resolve?)

testing port 9022... not reachable (How to resolve?)

testing port 9024... not reachable (How to resolve?)

testing port 9026... not reachable (How to resolve?)

testing port 9028... not reachable (How to resolve?)

testing port 9030... not reachable (How to resolve?)

testing port 9032... not reachable (How to resolve?)

testing port 9034... not reachable (How to resolve?)

testing port 9036... not reachable (How to resolve?)

testing port 9038... not reachable (How to resolve?)

testing port 9040... not reachable (How to resolve?)

testing port 9042... not reachable (How to resolve?)

testing port 9044... not reachable (How to resolve?)

testing port 9046... not reachable (How to resolve?)

testing port 9048... not reachable (How to resolve?)

testing port 9050... not reachable (How to resolve?)

testing port 9052... not reachable (How to resolve?)

testing port 9054... not reachable (How to resolve?)

testing port 9056... not reachable (How to resolve?)

testing port 9058... not reachable (How to resolve?)

testing port 9060... not reachable (How to resolve?)

testing port 9062... not reachable (How to resolve?)

testing port 9064... not reachable (How to resolve?)

testing port 9066... not reachable (How to resolve?)

testing port 9068... not reachable (How to resolve?)

testing port 9070... not reachable (How to resolve?)

testing port 9072... not reachable (How to resolve?)

testing port 9074... not reachable (How to resolve?)

testing port 9076... not reachable (How to resolve?)

testing port 9078... not reachable (How to resolve?)

testing port 9080... not reachable (How to resolve?)

testing port 9082... not reachable (How to resolve?)

testing port 9084... not reachable (How to resolve?)

testing port 9086... not reachable (How to resolve?)

testing port 9088... not reachable (How to resolve?)

testing port 9090... not reachable (How to resolve?)

testing port 9092... not reachable (How to resolve?)

testing port 9094... not reachable (How to resolve?)

testing port 9096... not reachable (How to resolve?)

testing port 9098... not reachable (How to resolve?)

testing port 9100... not reachable (How to resolve?)

testing port 9102... not reachable (How to resolve?)

testing port 9104... not reachable (How to resolve?)

testing port 9106... not reachable (How to resolve?)

testing port 9108... not reachable (How to resolve?)

testing port 9110... not reachable (How to resolve?)

testing port 9112... not reachable (How to resolve?)

testing port 9114... not reachable (How to resolve?)

testing port 9116... not reachable (How to resolve?)

testing port 9118... not reachable (How to resolve?)

testing port 9120... not reachable (How to resolve?)

testing port 9122... not reachable (How to resolve?)

testing port 9124... not reachable (How to resolve?)

testing port 9126... not reachable (How to resolve?)

testing port 9128... not reachable (How to resolve?)

testing port 9130... not reachable (How to resolve?)

testing port 9132... not reachable (How to resolve?)

testing port 9134... not reachable (How to resolve?)

testing port 9136... not reachable (How to resolve?)

testing port 9138... not reachable (How to resolve?)

testing port 9140... not reachable (How to resolve?)

testing port 9142... not reachable (How to resolve?)

testing port 9144... not reachable (How to resolve?)

testing port 9146... not reachable (How to resolve?)

testing port 9148... not reachable (How to resolve?)

testing port 9150... not reachable (How to resolve?)

testing port 9152... not reachable (How to resolve?)

testing port 9154... not reachable (How to resolve?)

testing port 9156... not reachable (How to resolve?)

testing port 9158... not reachable (How to resolve?)

testing port 9160... not reachable (How to resolve?)

testing port 9162... not reachable (How to resolve?)

testing port 9164... not reachable (How to resolve?)

testing port 9166... not reachable (How to resolve?)

testing port 9168... not reachable (How to resolve?)

testing port 9170... not reachable (How to resolve?)

testing port 9172... not reachable (How to resolve?)

testing port 9174... not reachable (How to resolve?)

testing port 9176... not reachable (How to resolve?)

testing port 9178... not reachable (How to resolve?)

testing port 9180... not reachable (How to resolve?)

testing port 9182... not reachable (How to resolve?)

testing port 9184... not reachable (How to resolve?)

testing port 9186... not reachable (How to resolve?)

testing port 9188... not reachable (How to resolve?)

testing port 9190... not reachable (How to resolve?)

testing port 9192... not reachable (How to resolve?)

testing port 9194... not reachable (How to resolve?)

testing port 9196... not reachable (How to resolve?)

testing port 9198... not reachable (How to resolve?)

testing port 9200... not reachable (How to resolve?)

testing port 9202... not reachable (How to resolve?)

testing port 9204... not reachable (How to resolve?)

testing port 9206... not reachable (How to resolve?)

testing port 9208... not reachable (How to resolve?)

testing port 9210... not reachable (How to resolve?)

testing port 9212... not reachable (How to resolve?)

testing port 9214... not reachable (How to resolve?)

testing port 9216... not reachable (How to resolve?)

testing port 9218... not reachable (How to resolve?)

testing port 9220... not reachable (How to resolve?)

testing port 9222... not reachable (How to resolve?)

testing port 9224... not reachable (How to resolve?)

testing port 9226... not reachable (How to resolve?)

testing port 9228... not reachable (How to resolve?)

testing port 9230... not reachable (How to resolve?)

testing port 9232... not reachable (How to resolve?)

testing port 9234... not reachable (How to resolve?)

testing port 9236... not reachable (How to resolve?)

testing port 9238... not reachable (How to resolve?)

testing port 9240... not reachable (How to resolve?)

testing port 9242... not reachable (How to resolve?)

testing port 9244... not reachable (How to resolve?)

testing port 9246... not reachable (How to resolve?)

testing port 9248... not reachable (How to resolve?)

testing port 9250... not reachable (How to resolve?)

testing port 9252... not reachable (How to resolve?)

testing port 9254... not reachable (How to resolve?)

testing port 9256... not reachable (How to resolve?)

testing port 9258... not reachable (How to resolve?)

testing port 9260... not reachable (How to resolve?)

testing port 9262... not reachable (How to resolve?)

testing port 9264... not reachable (How to resolve?)

testing port 9266... not reachable (How to resolve?)

testing port 9268... not reachable (How to resolve?)

testing port 9270... not reachable (How to resolve?)

testing port 9272... not reachable (How to resolve?)

testing port 9274... not reachable (How to resolve?)

testing port 9276... not reachable (How to resolve?)

testing port 9278... not reachable (How to resolve?)

testing port 9280... not reachable (How to resolve?)

testing port 9282... not reachable (How to resolve?)

testing port 9284... not reachable (How to resolve?)

testing port 9286... not reachable (How to resolve?)

testing port 9288... not reachable (How to resolve?)

testing port 9290... not reachable (How to resolve?)

testing port 9292... not reachable (How to resolve?)

testing port 9294... not reachable (How to resolve?)

testing port 9296... not reachable (How to resolve?)

testing port 9298... not reachable (How to resolve?)

testing port 9300... not reachable (How to resolve?)

testing port 9302... not reachable (How to resolve?)

testing port 9304... not reachable (How to resolve?)

testing port 9306... not reachable (How to resolve?)

testing port 9308... not reachable (How to resolve?)

testing port 9310... not reachable (How to resolve?)

testing port 9312... not reachable (How to resolve?)

testing port 9314... not reachable (How to resolve?)

testing port 9316... not reachable (How to resolve?)

testing port 9318... not reachable (How to resolve?)

testing port 9320... not reachable (How to resolve?)

testing port 9322... not reachable (How to resolve?)

testing port 9324... not reachable (How to resolve?)

testing port 9326... not reachable (How to resolve?)

testing port 9328... not reachable (How to resolve?)

testing port 9330... not reachable (How to resolve?)

testing port 9332... not reachable (How to resolve?)

testing port 9334... not reachable (How to resolve?)

testing port 9336... not reachable (How to resolve?)

testing port 9338... not reachable (How to resolve?)

testing port 9340... not reachable (How to resolve?)

testing port 9342... not reachable (How to resolve?)

testing port 9344... not reachable (How to resolve?)

testing port 9346... not reachable (How to resolve?)

testing port 9348... not reachable (How to resolve?)

testing port 9350... not reachable (How to resolve?)

testing port 9352... not reachable (How to resolve?)

testing port 9354... not reachable (How to resolve?)

testing port 9356... not reachable (How to resolve?)

testing port 9358... not reachable (How to resolve?)

testing port 9360... not reachable (How to resolve?)

testing port 9362... not reachable (How to resolve?)

testing port 9364... not reachable (How to resolve?)

testing port 9366... not reachable (How to resolve?)

testing port 9368... not reachable (How to resolve?)

testing port 9370... not reachable (How to resolve?)

testing port 9372... not reachable (How to resolve?)

testing port 9374... not reachable (How to resolve?)

testing port 9376... not reachable (How to resolve?)

testing port 9378... not reachable (How to resolve?)

testing port 9380... not reachable (How to resolve?)

testing port 9382... not reachable (How to resolve?)

testing port 9384... not reachable (How to resolve?)

testing port 9386... not reachable (How to resolve?)

testing port 9388... not reachable (How to resolve?)

testing port 9390... not reachable (How to resolve?)

testing port 9392... not reachable (How to resolve?)

testing port 9394... not reachable (How to resolve?)

testing port 9396... not reachable (How to resolve?)

testing port 9398... not reachable (How to resolve?)

testing ports [10600..10998]... failed (How to resolve?)

testing port 10600... not reachable (How to resolve?)

testing port 10602... not reachable (How to resolve?)

testing port 10604... not reachable (How to resolve?)

testing port 10606... not reachable (How to resolve?)

testing port 10608... not reachable (How to resolve?)

testing port 10610... not reachable (How to resolve?)

testing port 10612... not reachable (How to resolve?)

testing port 10614... not reachable (How to resolve?)

testing port 10616... not reachable (How to resolve?)

testing port 10618... not reachable (How to resolve?)

testing port 10620... not reachable (How to resolve?)

testing port 10622... not reachable (How to resolve?)

testing port 10624... not reachable (How to resolve?)

testing port 10626... not reachable (How to resolve?)

testing port 10628... not reachable (How to resolve?)

testing port 10630... not reachable (How to resolve?)

testing port 10632... not reachable (How to resolve?)

testing port 10634... not reachable (How to resolve?)

testing port 10636... not reachable (How to resolve?)

testing port 10638... not reachable (How to resolve?)

testing port 10640... not reachable (How to resolve?)

testing port 10642... not reachable (How to resolve?)

testing port 10644... not reachable (How to resolve?)

testing port 10646... not reachable (How to resolve?)

testing port 10648... not reachable (How to resolve?)

testing port 10650... not reachable (How to resolve?)

testing port 10652... not reachable (How to resolve?)

testing port 10654... not reachable (How to resolve?)

testing port 10656... not reachable (How to resolve?)

testing port 10658... not reachable (How to resolve?)

testing port 10660... not reachable (How to resolve?)

testing port 10662... not reachable (How to resolve?)

testing port 10664... not reachable (How to resolve?)

testing port 10666... not reachable (How to resolve?)

testing port 10668... not reachable (How to resolve?)

testing port 10670... not reachable (How to resolve?)

testing port 10672... not reachable (How to resolve?)

testing port 10674... not reachable (How to resolve?)

testing port 10676... not reachable (How to resolve?)

testing port 10678... not reachable (How to resolve?)

testing port 10680... not reachable (How to resolve?)

testing port 10682... not reachable (How to resolve?)

testing port 10684... not reachable (How to resolve?)

testing port 10686... not reachable (How to resolve?)

testing port 10688... not reachable (How to resolve?)

testing port 10690... not reachable (How to resolve?)

testing port 10692... not reachable (How to resolve?)

testing port 10694... not reachable (How to resolve?)

testing port 10696... not reachable (How to resolve?)

testing port 10698... not reachable (How to resolve?)

testing port 10700... not reachable (How to resolve?)

testing port 10702... not reachable (How to resolve?)

testing port 10704... not reachable (How to resolve?)

testing port 10706... not reachable (How to resolve?)

testing port 10708... not reachable (How to resolve?)

testing port 10710... not reachable (How to resolve?)

testing port 10712... not reachable (How to resolve?)

testing port 10714... not reachable (How to resolve?)

testing port 10716... not reachable (How to resolve?)

testing port 10718... not reachable (How to resolve?)

testing port 10720... not reachable (How to resolve?)

testing port 10722... not reachable (How to resolve?)

testing port 10724... not reachable (How to resolve?)

testing port 10726... not reachable (How to resolve?)

testing port 10728... not reachable (How to resolve?)

testing port 10730... not reachable (How to resolve?)

testing port 10732... not reachable (How to resolve?)

testing port 10734... not reachable (How to resolve?)

testing port 10736... not reachable (How to resolve?)

testing port 10738... not reachable (How to resolve?)

testing port 10740... not reachable (How to resolve?)

testing port 10742... not reachable (How to resolve?)

testing port 10744... not reachable (How to resolve?)

testing port 10746... not reachable (How to resolve?)

testing port 10748... not reachable (How to resolve?)

testing port 10750... not reachable (How to resolve?)

testing port 10752... not reachable (How to resolve?)

testing port 10754... not reachable (How to resolve?)

testing port 10756... not reachable (How to resolve?)

testing port 10758... not reachable (How to resolve?)

testing port 10760... not reachable (How to resolve?)

testing port 10762... not reachable (How to resolve?)

testing port 10764... not reachable (How to resolve?)

testing port 10766... not reachable (How to resolve?)

testing port 10768... not reachable (How to resolve?)

testing port 10770... not reachable (How to resolve?)

testing port 10772... not reachable (How to resolve?)

testing port 10774... not reachable (How to resolve?)

testing port 10776... not reachable (How to resolve?)

testing port 10778... not reachable (How to resolve?)

testing port 10780... not reachable (How to resolve?)

testing port 10782... not reachable (How to resolve?)

testing port 10784... not reachable (How to resolve?)

testing port 10786... not reachable (How to resolve?)

testing port 10788... not reachable (How to resolve?)

testing port 10790... not reachable (How to resolve?)

testing port 10792... not reachable (How to resolve?)

testing port 10794... not reachable (How to resolve?)

testing port 10796... not reachable (How to resolve?)

testing port 10798... not reachable (How to resolve?)

testing port 10800... not reachable (How to resolve?)

testing port 10802... not reachable (How to resolve?)

testing port 10804... not reachable (How to resolve?)

testing port 10806... not reachable (How to resolve?)

testing port 10808... not reachable (How to resolve?)

testing port 10810... not reachable (How to resolve?)

testing port 10812... not reachable (How to resolve?)

testing port 10814... not reachable (How to resolve?)

testing port 10816... not reachable (How to resolve?)

testing port 10818... not reachable (How to resolve?)

testing port 10820... not reachable (How to resolve?)

testing port 10822... not reachable (How to resolve?)

testing port 10824... not reachable (How to resolve?)

testing port 10826... not reachable (How to resolve?)

testing port 10828... not reachable (How to resolve?)

testing port 10830... not reachable (How to resolve?)

testing port 10832... not reachable (How to resolve?)

testing port 10834... not reachable (How to resolve?)

testing port 10836... not reachable (How to resolve?)

testing port 10838... not reachable (How to resolve?)

testing port 10840... not reachable (How to resolve?)

testing port 10842... not reachable (How to resolve?)

testing port 10844... not reachable (How to resolve?)

testing port 10846... not reachable (How to resolve?)

testing port 10848... not reachable (How to resolve?)

testing port 10850... not reachable (How to resolve?)

testing port 10852... not reachable (How to resolve?)

testing port 10854... not reachable (How to resolve?)

testing port 10856... not reachable (How to resolve?)

testing port 10858... not reachable (How to resolve?)

testing port 10860... not reachable (How to resolve?)

testing port 10862... not reachable (How to resolve?)

testing port 10864... not reachable (How to resolve?)

testing port 10866... not reachable (How to resolve?)

testing port 10868... not reachable (How to resolve?)

testing port 10870... not reachable (How to resolve?)

testing port 10872... not reachable (How to resolve?)

testing port 10874... not reachable (How to resolve?)

testing port 10876... not reachable (How to resolve?)

testing port 10878... not reachable (How to resolve?)

testing port 10880... not reachable (How to resolve?)

testing port 10882... not reachable (How to resolve?)

testing port 10884... not reachable (How to resolve?)

testing port 10886... not reachable (How to resolve?)

testing port 10888... not reachable (How to resolve?)

testing port 10890... not reachable (How to resolve?)

testing port 10892... not reachable (How to resolve?)

testing port 10894... not reachable (How to resolve?)

testing port 10896... not reachable (How to resolve?)

testing port 10898... not reachable (How to resolve?)

testing port 10900... not reachable (How to resolve?)

testing port 10902... not reachable (How to resolve?)

testing port 10904... not reachable (How to resolve?)

testing port 10906... not reachable (How to resolve?)

testing port 10908... not reachable (How to resolve?)

testing port 10910... not reachable (How to resolve?)

testing port 10912... not reachable (How to resolve?)

testing port 10914... not reachable (How to resolve?)

testing port 10916... not reachable (How to resolve?)

testing port 10918... not reachable (How to resolve?)

testing port 10920... not reachable (How to resolve?)

testing port 10922... not reachable (How to resolve?)

testing port 10924... not reachable (How to resolve?)

testing port 10926... not reachable (How to resolve?)

testing port 10928... not reachable (How to resolve?)

testing port 10930... not reachable (How to resolve?)

testing port 10932... not reachable (How to resolve?)

testing port 10934... not reachable (How to resolve?)

testing port 10936... not reachable (How to resolve?)

testing port 10938... not reachable (How to resolve?)

testing port 10940... not reachable (How to resolve?)

testing port 10942... not reachable (How to resolve?)

testing port 10944... not reachable (How to resolve?)

testing port 10946... not reachable (How to resolve?)

testing port 10948... not reachable (How to resolve?)

testing port 10950... not reachable (How to resolve?)

testing port 10952... not reachable (How to resolve?)

testing port 10954... not reachable (How to resolve?)

testing port 10956... not reachable (How to resolve?)

testing port 10958... not reachable (How to resolve?)

testing port 10960... not reachable (How to resolve?)

testing port 10962... not reachable (How to resolve?)

testing port 10964... not reachable (How to resolve?)

testing port 10966... not reachable (How to resolve?)

testing port 10968... not reachable (How to resolve?)

testing port 10970... not reachable (How to resolve?)

testing port 10972... not reachable (How to resolve?)

testing port 10974... not reachable (How to resolve?)

testing port 10976... not reachable (How to resolve?)

testing port 10978... not reachable (How to resolve?)

testing port 10980... not reachable (How to resolve?)

testing port 10982... not reachable (How to resolve?)

testing port 10984... not reachable (How to resolve?)

testing port 10986... not reachable (How to resolve?)

testing port 10988... not reachable (How to resolve?)

testing port 10990... not reachable (How to resolve?)

testing port 10992... not reachable (How to resolve?)

testing port 10994... not reachable (How to resolve?)

testing port 10996... not reachable (How to resolve?)

testing port 10998... not reachable (How to resolve?)

starting service... done

Does anyone have an idea of what is going on?

Thanks in advance for any help.

MarcelloL_3CX · 21 Giugno 2023

Ciao,
il problema è senz'altro a livello di firewall.
Dici che hai cambiato server...su cosa stai eseguendo il centralino adesso? e sei su versione aggiornata?

boggio_95 · 21 Giugno 2023

MarcelloL_3CX ha scritto:
Ciao,
il problema è senz'altro a livello di firewall.
Dici che hai cambiato server...su cosa stai eseguendo il centralino adesso? e sei su versione aggiornata?

Buongiorno,
SO: Win server 2022 Datacenter
3CX: 18.0 (Build 424)

MarcelloL_3CX · 21 Giugno 2023

è tutto corretto
hai altri software/servizi sullo stesso server?

Firewall 3CX PhoneSystem Media Server failed

boggio_95

MarcelloL_3CX

Support Team

boggio_95

MarcelloL_3CX

Support Team

Inizia con 3CX – Admin

Forum statistics

20 anni di esperienza nel
VoIP Leader nel settore

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Firewall 3CX PhoneSystem Media Server failed

boggio_95

MarcelloL_3CX

Support Team

boggio_95

MarcelloL_3CX

Support Team

Inizia con 3CX – Admin

Forum statistics

20 anni di esperienza nel VoIP Leader nel settore

Società

Soluzioni

Link utili

Scopri di più

20 anni di esperienza nel
VoIP Leader nel settore