Circa Stefano Todero - Pagina 125

Senior Marketing Manager

Stefano è il Senior Marketing Manager di 3CX, si occupa di tutto ciò che riguarda il sito web di 3CX Italia, ma non solo. Oltre a gestire un team di 8 persone, il suo compito è anche quello di garantire il corretto coordinamento delle attività Marketing e assicurare sempre un'esperienza ottimale per i clienti e i visitatori dei siti.

Come posso localizzare i set di prompt di 3CX Phone System?

Location of Prompt Sets All prompt sets are located within this folder: Windows XP / 2003: C:Documents and SettingsAll UsersApplication Data3CXIvrPromptsSets Windows Vista / 2008 / 7 / 2008: C:ProgramData3CXDataIvrPromptsSets Each prompt set has a separate subdirectory. So for example, the default English prompt set is located within the “…Sets 8210986B-9412-497f-AD77-3A554F4A9BDB ” directory; The German prompt set is located within the “…Sets 03E2DC8C-3382-43e2-A9D5-115F92C847BE” directory. The name of the prompt set directory it actually the ID of the prompt set

Di Stefano Todero|March 15th, 2010|0 Commenti

Personalizzazione dell’uscita CDR (Call Data Records)

3CX Phone System can output call data records per call. These call data records can be configured to a format of your choice and thus its relatively easy to integrate with external billing software. Adjusting Billing costs 3CX Phone System calculates call costs based on destination number and call duration

Di Stefano Todero|March 15th, 2010|0 Commenti

La danza di DTMF, SIP e RFC 2833 – Un’introduzione

Introduction DTMF (dual tone multi frequency) is the signal to the phone company that you generate when you press an ordinary telephone’s touch keys. In the United States, it’s known as a “Touchtone” phone. DTMF has generally replaced loop disconnect (“pulse”) dialling

Di Stefano Todero|March 12th, 2010|0 Commenti

Analisi di una configurazione di chiamata riuscita tra gli interni all’interno di 3CX

Introduction This chapter gives you an overview of how a call is established within 3CX and how you can trace through these steps by reading the server activity log. The Server activity log can be accessed by clicking on the Server Activity Log node in the 3CX Management Console

Di Stefano Todero|March 11th, 2010|0 Commenti

Jittery IVR quando si utilizza HyperV o Vmware

When using a virtualized operating system and 3CX Phone System, you may experience Stuttering voice quality if you have not configured your virtual environment correctly. This article explains how pm timers on the machine may affect hyper v or vmware instances in which the guest os is Windows XP or server 2003. Scenario – Hyper V installation with XP or 2003 guest operating system Problem – In these operating systems, you may encounter a situation where the IVR music files being played have jittery or bad audio.

Di Stefano Todero|March 11th, 2010|0 Commenti

Sistemi operativi supportati per 3CX Phone System

3CX Phone System can be installed on most versions of Windows. Below is a complete list of supported and unsupported operating systems

Di Stefano Todero|March 10th, 2010|0 Commenti

I principali campi di intestazione SIP INVITE spiegati

This article explains the main fields included in a SIP INVITE, which is sent to set-up a VoIP call. A SIP INVITE message contains typically between 4 and 6 header entries with contact information inside them

Di Stefano Todero|March 8th, 2010|0 Commenti

Come configurare Secure SiP – TLS

How to configure Secure SiP This is a complete guide that will provide detailed information on how to: 1. Setup 3CX Phone System with Secure SiP (TLS) (In this way the SiP messaging will be encrypted and therefore more secure) 2. Create certificates with Simple CA.

Di Stefano Todero|March 4th, 2010|0 Commenti

Configurazione della messaggistica unificata di MS Exchange Server 2007/2010 con 3CX Phone System

This article describes how to setup Microsoft Exchange 2007/2010 server as a Unified Messaging Server and configure 3CX Phone System to use it for voice mail and auto attendants This guide has been tested with the following components:Exchange 2007 SP1 RU8 and Exchange 2010 RTM 3CX Phone System version 8.0 and above 3CX Phone System must be installed on a separate machine. .

Di Stefano Todero|March 2nd, 2010|0 Commenti

Integrazione con 3CX Assistant con Outlook, Salesforce.com

3CX CRM Integration overview 3CX Assistant includes a CRM Integration module to allow it to integrate with Microsoft Outlook or Salesforce.com When a call arrives to your extension, you will be notified about it with a screen pop-up containing the information of the contact that is calling you. In order to do this, the CRM integration module searches in Microsoft Outlook Contact folder or Salesforce Contact and Lead tables. If the callerid matches an entry in the CRM application database, the contact’s information will be shown in the screen pop-up

Di Stefano Todero|March 1st, 2010|0 Commenti

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Circa Stefano Todero - Pagina 125

20 anni di esperienza nel VoIP Leader nel settore

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Circa Stefano Todero - Pagina 125

20 anni di esperienza nel VoIP Leader nel settore

Società

Soluzioni

Link utili

Scopri di più

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